About Omnis
Jordan Fang | January 24, 2026
I spent years at Uber Technologies leading AI strategy, implementation, and enablement across APAC teams. Working at that scale, every efficiency gain mattered. But the more I worked with entrepreneurs and leaders outside of big tech, the clearer the gap became. Small and midsized businesses were being left behind. Not because the tools didn't exist, but because no one was helping them bridge the distance between buying software and actually using it well.
That disconnect is what led to Omnis.
I've always been systems-oriented. I see patterns where others see chaos, and I'm drawn to building structures that make work feel less like a grind and more like a system that runs itself. Early in my career, I used AI to enhance my own output, to make everything more efficient, to get ahead. But over time, I realized the real opportunity wasn't just personal productivity. It was helping entire organizations do the same, without losing sight of the people inside them.
How I Think About AI and Operations
Most companies are adopting AI in ways that don't make a real impact. It's flashy. It's surface-level. And it completely overlooks the human element that actually determines whether any of this works.
I've seen organizations treat AI as an excuse to overlook their teams, to automate around people instead of empowering them. That's backwards. AI shouldn't replace or harm teams. It should strengthen them: their bottom line, yes, but also their capacity, their clarity, and their ability to do work that actually matters.
The problem is that most AI and automation initiatives fail because there's a separation between the tool and the people using it. Organizations buy the software, roll it out, and assume adoption will happen organically. It doesn't. Without proper strategy, structure, and support, even the best tools sit unused or become just another layer of noise.
People overestimate how capable AI is on its own. They underestimate how essential the human element is in making it actually impactful. The technology is only as good as the system it lives in, and the people who understand how to use it.
What I've Built
Before Omnis, I served as Senior AI & Automation Administrator for a startup, hired as the first person in that function to help leadership (including the C-suite) structure their AI rollout and strategy from the ground up. I've built AI tools that saved $250K annually. I've designed operating systems and new ways of working that center automation and AI without sacrificing the human experience.
I've worked across enterprise environments and startups, always remote-first, always focused on making systems that don't just work in theory but that people actually want to use.
Why Omnis Exists
Omnis allows me to work with the organizations that need this guidance most: small and midsized businesses that are new to AI, eager to adopt it, but unsure how to make it stick. These are teams that don't have entire departments dedicated to automation. They need a partner who can translate strategy into structure, tools into workflows, and adoption into real, lasting change.
What energizes me is working with leaders who care about their teams and want to grow sustainably, not just implement something because it's trendy. I'm not interested in building automations for the sake of automation. I'm interested in enabling people.
Our mission is simple: enable people, not just systems. Help teams understand, adopt, and thrive with AI and automation in ways that drive lasting growth and efficiency, without burning out the humans in the process.
How We Work
We operate fully remote, which allows us to serve teams across the world. We meet organizations where they are, whether they're just starting to explore AI or they've already tried (and failed) with other tools. We build operations and systems with people at the center. Always.
If you only remember one thing about how we work, let it be this: the tools don't matter if the people don't understand them. We make sure they do.
